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How do I delete, archive or resume a campaign?

Campaigns and emails all have a status. The statuses are active, hold, and archived.

When a campaign is archived all mailings scheduled for the future are canceled and all workflows associated with the campaign are deactivated. You will need to re-schedule mailings and workflows to reactivate them. 

There is no way to delete campaigns, but you can archive them to remove them from your default campaign view. The campaign must be in a hold status to archive it.

To archive an active campaign:

  1. From Campaigns > My Campaigns, filter on Active or Paused campaigns.
  2. Select the campaign that you'd like to archive.
  3. Select Hold.  
  4. Select Archive.

    GIFArchiveCampaign.gif2.gif

To resume an archived campaign:

  1. From Campaigns > My Campaigns, filter on Archived campaigns.
  2. Select the campaign you would like to resume.
  3. Press Start.

GIFunArchiveCampaign.gif

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Comments

  • Avatar
    Michael Fee

    There is step missing in archiving a campaign. You have to hit the hold(pause)button before the archive button will appear.

    Mike Fee
    Zift Solutions

  • Avatar
    Zift Documentation

    All the steps are there now and I added a short video to show the steps. Hope this helps.

  • Avatar
    Alfredo Castro

    What about to delete campaigns? Is it possible?

  • Avatar
    Zift Documentation

    It is not possible to delete campaigns but archiving campaigns will remove them from the view. By archiving, Zift123 is able to maintain the data on the campaign.

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